Tag: Kari Watkins

The impact of real-time information on bus ridership in New York City

Abstract In the past few years, numerous mobile applications have made it possible for public transit passengers to find routes and/or learn about the expected arrival time of their transit vehicles. Though these services are widely used, their impact on

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An experiment evaluating the impacts of real-time transit information on bus riders in Tampa, Florida

Abstract Public transit agencies often struggle with service reliability issues; when a bus does not arrive on time, passengers become frustrated and may be less likely to choose transit for future trips. To address reliability issues, transit authorities have begun

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An Analysis of Commuter Rail Real-Time Information in Boston

Abstract Prior studies have assessed the impacts of real-time information (RTI) provided to bus and heavy rail riders but not commuter rail passengers. The objective of this research is to investigate the benefits of providing commuter rail RTI. The method

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A Real-Time Bus Dispatching Policy to Minimize Headway Variance

Abstract One of the greatest problems facing transit agencies that operate high-frequency routes is maintaining stable headways and avoiding bus bunching. In this work, a real-time holding mechanism is proposed to dispatch buses on a loop-shaped route using real-time information.

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Cycle Atlanta and OneBusAway: Driving innovation through the data ecosystems of civic computing

Abstract Smart cities and digital democracy have begun to converge around mobile computing, enabling, web services, and different operational and shared databases to create new opportunities for civic engagement for concerned citizens as well as new efficiencies for public services

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Accessibility of Communication Technology and the Rider Experience

Abstract Real-time information (RTI) informing transit riders about transit schedules, next bus or train arrivals, and service alerts is increasingly available, particularly through Internet-enabled smartphone applications. Alternative technologies, such as interactive voice response and mobile-based websites, can also provide this

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One Bus Away Multi Region –Rapidly Expanding Mobile Transit Apps to New Cities

Abstract Real-time transit information offers many benefits to transit riders, including reduced wait times and increased customer satisfaction. However, offering real-time transit services has been challenging for many transit agencies. While mobile applications (apps) have emerged as a preferred dissemination

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Attitudes of Bus Operators Towards Real-Time Transit Information Tools

Abstract Although it is apparent that providing useful information has a positive effect on transit riders, no studies to date have investigated bus operators’ reactions to real-time arrival information and other potential rider information tools. In this study, the project

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Next Steps in Transit Rider Information: Development of a Webapp for Personalized Transit Service Alerts

Abstract In the midst of operating their service, transit agencies must continually respond to situations such as construction, detours, accidents, severe weather, or special events. Response to these events often comes in the form of temporary service modifications such as

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Beyond Context Sensitive Solutions: Using Value Sensitive Design to Identify Needed Transit Information Tools

Abstract Although the practice of Context-Sensitive Solutions instructs transportation designers to respect community values, the focus is typically on the surroundings of the project rather than the direct and indirect stakeholders who will be affected by a solution. Therefore, the

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