Tag: Alan Borning

Where’s My Bus Stop? Supporting Independence of Blind Transit Riders with StopInfo

Abstract Locating bus stops, particularly in unfamiliar areas, can present challenges to people who are blind or low vision. At the same time, new information technology such as smart phones and mobile devices have enabled them to undertake a much

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One Bus Away Multi Region –Rapidly Expanding Mobile Transit Apps to New Cities

Abstract Real-time transit information offers many benefits to transit riders, including reduced wait times and increased customer satisfaction. However, offering real-time transit services has been challenging for many transit agencies. While mobile applications (apps) have emerged as a preferred dissemination

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Attitudes of Bus Operators Towards Real-Time Transit Information Tools

Abstract Although it is apparent that providing useful information has a positive effect on transit riders, no studies to date have investigated bus operators’ reactions to real-time arrival information and other potential rider information tools. In this study, the project

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Next Steps in Transit Rider Information: Development of a Webapp for Personalized Transit Service Alerts

Abstract In the midst of operating their service, transit agencies must continually respond to situations such as construction, detours, accidents, severe weather, or special events. Response to these events often comes in the form of temporary service modifications such as

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Beyond Context Sensitive Solutions: Using Value Sensitive Design to Identify Needed Transit Information Tools

Abstract Although the practice of Context-Sensitive Solutions instructs transportation designers to respect community values, the focus is typically on the surroundings of the project rather than the direct and indirect stakeholders who will be affected by a solution. Therefore, the

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Enhancing Independence and Safety for Blind and Deaf-Blind Public Transit Riders

Abstract Blind and deaf-blind people often rely on public transit for everyday mobility, but using transit can be challenging for them. We conducted semi-structured interviews with 13 blind and deaf-blind people to understand how they use public transit and what

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Where Is My Bus?

Abstract: In order to attract more choice riders, transit service must not only have a high level of service in terms of frequency and travel time but also must be reliable. Although transit agencies continuously work to improve on-time performance,

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OneBusAway: Behavioral and Satisfaction Changes Resulting from Providing Real-Time Arrival Information for Public Transit

Abstract: Public transit systems play an important role in providing mobility, combating traffic congestion, reducing carbon emissions, and promoting compact, sustainable urban communities. The usability of transit can be significantly enhanced by providing good traveler information systems. OneBusAway is a

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OneBusAway: Results from Providing Real-Time Arrival Information for Public Transit

Abstract: Public transit systems play an important role in combating traffic congestion, reducing carbon emissions, and promoting compact, sustainable urban communities. The usability of public transit can be significantly enhanced by providing good traveler information systems. We describe OneBusAway, a set of transit

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Location-Aware Tools for Improving Public Transit Usability

Abstract: Real-time arrival information can significantly enhance the usability of public transit systems. OneBusAway provides such information to more than 7,000 Seattle-area bus riders’ mobile devices every day. Citation: Ferris, B., Watkins, K., and Borning, A. (2010) “Location-Aware Tools for

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