Category: Ridership

The impact of real-time information on bus ridership in New York City

Abstract In the past few years, numerous mobile applications have made it possible for public transit passengers to find routes and/or learn about the expected arrival time of their transit vehicles. Though these services are widely used, their impact on

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An experiment evaluating the impacts of real-time transit information on bus riders in Tampa, Florida

Abstract Public transit agencies often struggle with service reliability issues; when a bus does not arrive on time, passengers become frustrated and may be less likely to choose transit for future trips. To address reliability issues, transit authorities have begun

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