Category: External Research

The Effect of Mobile Information Services on Commuter Trains

Abstract In this study we verified what kind of mobile information services passengers need on board through empirical research on commercial commuting trains. We provided rail information services as well as marketing tools such as news, shop information, advertisements and

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Impacts of Real Time Passenger Information Signs in Rail Stations at the Massachusetts Bay Transportation Authority

Abstract Real-time information systems have been used in transit agencies around the world to inform passengers better of their estimated wait. In 2012, the Massachusetts Bay Transportation Authority (MBTA) activated new real-time information signage across its heavy rail system. These

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Disseminating Real-Time Bus Arrival Information Via QR-Code Tagged Bus Stops: a Case Study of User Take-Up and Reaction in Southampton, UK

Abstract Real-time passenger information systems for bus users are now common place with bus stops in major UK cities equipped with arrival countdown displays and several apps now providing similar information direct to the Smartphone. Real-time displays at stops are

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Effects of Transit Real-Time Information Usage Strategies

Abstract Real-time information (RTI) is becoming increasingly available to transit travelers. This paper discusses the effects of RTI access available before the start of a journey in relation to line loads as well as passenger benefits. That RTI access can

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Implementation of Interactive Transit Information Kiosks at New York City Transit Facilities: Analysis of User Utilization and Lessons Learned

Abstract Transit Traveler Information Systems (TTIS) comprise a wide range of technologies that transit agencies use to provide reliable and timely transit-related information to customers. The touch-screen interactive information kiosk is an example of these emerging TTIS technologies. This paper

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Passengers’ perception of and behavioral adaptation to unreliability in public transportation

Abstract Reliability is regularly cited by users of public transportation as one of the most important qualities of service. However, it is not yet well understood how transit riders are affected by unreliability, particularly in the long term. To gain

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Measuring the Passenger’s Benefit of Providing the Real Time Information System of the Bus Transit

Abstract The advanced public transit system (APTS) can provide the real time information system (RTIS) for the bus transit passenger waiting at a bus stop, and that would improve the quality of service of the bus transit. The paper aims

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Ridership effects of real-time bus information system: A case study in the City of Chicago.

Abstract: In this paper, using longitudinal data on route level monthly average weekday ridership in the entire Chicago Transit Authority (CTA) bus system from January 2002 through December 2010, we evaluate the ridership effects of the CTA real-time bus information

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Will Psychological Effects of Real-Time Transit Information Systems Lead to Ridership Gain?

Abstract: The main purpose of this paper is to examine whether the psychological effects of real-time transit information on commuters will lead to transit ridership gain. A conceptual model is developed based on the cognitive models of behavior and posits

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Use and Deployment of Mobile Device Technology for Real-Time Transit Information

Foreword: Transit administrators, engineers, and researchers often face problems for which information already exists, either in documented form or as undocumented experience and practice. This information may be fragmented, scattered, and unevaluated. As a consequence, full knowledge of what has

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